Fax Machines

Fax machines allow users to send and receive reproductions of paper documents over standard telephone lines.

Fax technology has advantages for people with hearing loss, as all the output is visual.  There is evidence that the residential penetration of fax is higher among households that include people who are deaf or hard of hearing.

Correspondingly, it has disadvantages for people with visual impairments.  Not only is the content difficult or impossible for them to use, but the method of operating typical fax machines includes several steps that require vision.

Most fax machines use buffer dialing, which reduces problems for people who have difficulty entering the number to be called.

Some people who have difficulty using the voice telephone use fax (as well as email and paper mail) as a replacement if the nature of the communication is more a one-way message than a conversation.

Faxes can be sent and received by computer.  See the relevant section on computer modems.

The UCPA study refers to a fax machine with “larger buttons and a lowered or separate keypad” (Simpson/UCPA, 1997).

 

Guidelines Addressed Generically

1193.41(c) Operable with little or no color perception.

1193.41(d) Operable without hearing.

1193.41(h) Operable without speech.

1193.43(f) Prevention of visually-induced seizures.

1193.43(h) Non-interference with hearing technologies.

1193.51(c) Compatibility with prosthetics.